Refund Policy
Last updated: May 1, 2023
Brief Maker does not offer refunds as a general policy. This is to prevent potential abuse of our services and to maintain the integrity of our credit system.
We understand that exceptional circumstances may arise. If you believe your situation warrants special consideration, please contact our support team at [email protected].
Each refund request will be reviewed individually by our team. The decision to issue a refund is at the sole discretion of Brief Maker. We reserve the right to approve or deny any refund request based on the specific circumstances of each case.
In some cases, we may offer partial refunds or account credits instead of full refunds. This decision will be based on factors such as the nature of the request, the amount of service used, and the time elapsed since the purchase.
If a refund is approved, please allow 5-10 business days for the refund to be processed and reflected on your original payment method.
Please note that contacting support does not guarantee a refund or credit. We will carefully consider each request and communicate our decision to you in a timely manner.
To prevent abuse, we reserve the right to limit or refuse refunds to users who repeatedly request refunds or who we suspect are attempting to exploit our refund policy.
We may update this Refund Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice.
If you have any questions about this Refund Policy, please contact our support team at [email protected].
